Shipping policy

Shipping Policy
Thank you for shopping with ZOR. We are committed to delivering your order in a timely and secure manner. Please review our shipping policy below.

Shipping Coverage
We currently deliver across all serviceable pin codes in India.
International shipping is not available at this time.

Order Processing Time
All orders are processed within 3 to 5 business days from the date of confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

Estimated Delivery Time

• Metro Cities: 3–5 business days
• Other Cities & Towns: 5–8 business days
• Remote Areas: 7–10 business days

Delivery timelines are indicative and may vary based on courier availability, logistics issues, or force majeure events.

Shipping Charges
Free Shipping may apply on selected items or orders above a certain value. If applicable, standard shipping charges will be displayed at checkout.

Order Tracking
Once your order is shipped, you will receive an email and/or SMS with the tracking ID and a link to track your shipment.

Delays & Non-Delivery
In rare cases of delay or non-delivery due to circumstances beyond our control (like natural disasters, lockdowns, or courier issues), we will keep you updated and work to resolve the issue at the earliest.

Address Accuracy
Please ensure that your shipping address and contact details are accurate and complete. We are not responsible for delays or failed deliveries due to incorrect or incomplete information provided by the customer.

For any queries related to shipping or your order, you can contact us at contact@zorlifestyle.com.